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Changing your personal details

    I'm moving house, what should I do?

    If you are moving abroad you can notify us by completing the change of address form (available below):

    Change of address form (pdf 191kb)

    Alternatively, send a letter to:

    East Riding Pension Fund
    Po Box 118
    Council Offices
    Church Street
    Goole
    DN14 5BG

    or email the change from a registered email account to erpfpayroll@eastriding.gov.uk.

    How do I register an email address?

    You can register your email address on the Pensioner Contact Form, Change of address form or the Certificate of Entitlement.

    Please find links below:

    Pensioner contact details form (doc 52kb)

    Change of address form (pdf 58kb)

    Certificate of entitlement (pdf 35kb)

    However if you use an email address that has not been pre-registered to change your address then you must ensure to provide your full name, date of birth, National Insurance number, old address and new address.

    I'm getting married/changing my name, what should I do?

    If you get married or wish to change your name you will need to provide this change in writing with the correct documentation ie marriage or Deed Poll to the address below:

    East Riding Pension Fund
    Po Box 118
    Council Offices
    Church Street
    Goole
    DN14 5BG

    I am moving overseas, what should I do?

    If you are moving abroad but not changing to an overseas bank account you can notify us by completing the change of address form:

    Change of address form (pdf 191kb)

    Certificate of entitlement (pdf 35kb)

    or send a letter to:

    East Riding Pension Fund
    Po Box 118
    Council Offices
    Church Street
    Goole
    DN14 5BG

    or email the change from a registered email account to erpfpayroll@eastriding.gov.uk.

    I am changing my bank details, who should I notify?

    If you need to change your bank details please complete the change of bank details form:

    Change my bank details form (pdf 65kb)

    or send a letter with the new details to the address below:

    East Riding Pension Fund
    Po Box 118
    Council Offices
    Church Street
    Goole
    DN14 5BG

    or email the change from a registered email account to erpfpayroll@eastriding.gov.uk.

    However, if you are changing or opening a new overseas account you will need to contact the Pensioners Payroll Team on (01482) 394114 as you will need to complete an overseas mandate form before your pension can be paid into your overseas account.

    What happens if a pensioner is not capable of dealing with their affairs?

    If you hold a Power of Attorney or Court of Protection for an East Riding Pensioner you will need to provide us with the original document or certified copy to enable you to deal with their pension. These documents will be returned to use within a few days.

    If you do not hold a Power of Attorney or Court of Protection and would like to apply to act on a pensioners behalf please contact the Pensioner Payroll Team on (01482) 394114.


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