Your Annual Benefit Statement will be available in your Member Self Service account by 31 August 2026.
If you have chosen not to use Member Self Service, a paper copy of your statement will be sent to you by post.
Before contacting us with a question about your statement, please read the Understanding Your Annual Benefit Statement guide below, as it may provide the information you need. You can also watch our short explanatory video, which walks you through each section of the statement and highlights the key information to look out for.
If you still require assistance, please visit our Contact Us page and a member of the team will be happy to help.