East Riding Pension Fund
PO Box 118
East Riding of Yorkshire
This may be done via telephone or in writing. If writing to us please include:
Please also include the original death certificate, which will be returned by post, or a copy signed by a solicitor or stamped and witnessed by a recognised officer of the employing authority.
You can inform us of any changes to your personal details via email or in writing. All emails should be sent from a valid work email address or a pre-registered personal email address. To register your personal email address please download and complete the change of circumstances form below:
Once complete, please send back to the address at the top of the page.
The Pensions Ombudsman solely deals with pension complaints. It can help if you have a complaint or dispute about the administration (including transfers/conversion) and/or management of personal and occupational pensions.
The types of pension arrangements it looks at include:
Some examples of types of complaints it considers include:
There is no financial limit on the amount of money that The Pensions Ombudsman can make a party award you. Its determinations are legally binding on all the parties and are enforceable in court.
Contact with The Pensions Ombudsman about a complaint needs to be made within three years of when the event(s) you are complaining about happened – or, if later, within three years of when you first knew about it (or ought to have known about it). There is discretion for those time limits to be extended.
You can also submit a complaint form online: www.pensions-ombudsman.org.uk/our-service/make-a-complaint/.
If you have general requests for information or guidance concerning your pension arrangements contact:
The Pensions Advisory Service
11 Belgrave Road, London, SW1V 1RB
Telephone: 0800 011 3797
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